FAQ – Frequently Asked Questions


How do I manage my Autoship?

If you need to edit or cancel your existing Autoship, please follow the instructions by clicking HERE


How do I leave a review?

To leave a review for your favorite Innutra products, click HERE


How do I contact Innutra?

Please send emails to: mail@innutra.com 


Can anyone under 18 years of age take Innutra products?

There may be a few of the products that can be used by anyone under 18 years of age but please consult a physician for approval first.


Is there an age limit for Seniors for Innutra products?

There is not an age limit for Seniors to take Innutra products. However, If you see a physician regularly, take them the product ingredient list for approval.


Which products should I stay away from if I have high blood pressure? 

If you have high blood pressure we recommend that you do not take Fuel. Seek your physician’s for approval for Burn as it contains about the same amount of caffeine as a Cola (approx. 40mg), as well as some other stimulants.


Are there any artificial sweeteners in Innutra products?

All of Innutra products contain all-natural ingredients and are classified as GRAS (Generally Recognized as Safe) by the FDA.


Do Innutra products interact with medications?

It is always best to check with your physician before adding anything to your diet with existing medication in the event of an adverse reaction.


Do Innutra  products contain any dairy sources?

Yes, the Sculpt protein contains whey isolate which is made from a by-product of cheese. Whey isolate contains very little to no lactose and is so refined that the lactose and fat are extracted out, giving you a very pure and highly absorbable protein source.


Are Innutra products Non-GMO (genetically modified organism )?

Innutra products are pure and do not contain any GMO ingredients. When something has been genetically modified, the genes of the foods have been altered either by insertion, mutation or deletion.


Are Innutra products gluten-free?

Yes, every single product Innutra offers is gluten-free and safe for people with Celiac Disease. Gluten is a protein complex that comes from grasses such as wheat, barley, and rye that people with Celiac Disease have trouble digesting.


Will Innutra products cure my Diabetes?

Innutra products are intended and formulated to improve quality of life and not as a cure for any disease.


How much weight can I expect to lose on the Innutra program?

How much weight you lose is entirely up to you, but we will give you the tools to help you reach your health goals. We provide you with instructions on when to take the products, a calorie balanced diet program for 3 main meals and 2 snacks, as well as an exercise program. Other factors in weight loss are gender, age, and total weight that needs to be lost. If you follow all of the above, you should see results that you are happy with.


Why do I feel a warm tingling feeling after taking Burn? 

Burn contains the B Vitamin Niacin, which makes the blood vessels dilate (expand) on the surface of your skin and we call that a Niacin flush. It usually occurs with intake of 30mg or more but if you are Niacin sensitive, it could happen with 20mg that is in Burn. Do not worry as Niacin flush is totally harmless and is usually gone in about 20 minutes.


Are we getting too much Rhodiola Rosea and Green Coffee Bean extract from it being in both Burn and Fuel?

No you will be just fine. When we create our formulas,  we look for ingredients with at least two human clinical trials (not rats and mice) and that have more than one mechanism of action or multiple functions. Since all the ingredients work synergistically together, we do not use the high amounts of any of those studies. When a study is conducted it is usually with just the one ingredient and not a formulation.

Burn contains about as much caffeine as your average soda of just under 40mg per serving. The caffeine comes from green coffee bean extract, which also has studies for lowering BP.


Can I use Fuel if I have high blood pressure?

If you know you have high BP I would consult your physician before using Fuel. Fuel does contain stimulants but also contains many adaptogens known to lower BP so ask your physician first.


How does Burn work?

Burn has many mechanisms of action from appetite suppression to mood enhancement to fat burning. Just the green coffee bean extract alone does all 3 of these plus slows down the metabolism of carbohydrates so they can be burned as energy and not stored as fat. Your blood sugar or blood glucose levels will stay level for a longer period of time resulting in curbing your hunger.


Why should I take Purify?

After a period of time there is some mucus build-up in the colon from undigested meats and other types of foods, that is said to build toxins which enter your blood stream. Taking Purify breaks up the toxins and they are excreted from your system in a natural bowel movement. Cleaning the colon will allow you to absorb your micronutrients (vitamins and minerals), helping you to feel more energetic, have better hair and skin, better thought process, increased metabolism, less bloating and many other benefits.

Purify contains Cascara Sagranda which is said to be less addictive than its counterpart Senna Seed. Make sure you drink plenty of water with any colon cleanse product to prevent dehydration.


Can Sculpt be used by Vegetarians or Vegans?

There are many types of Vegetarians but the most common is Lacto-Ovo which is about 75% of all Vegetarians. Lacto-Ovo Vegetarians will consume dairy products and eggs but will not eat the animals they come from. Vegans will not consume or wear anything coming from an animal. Since Sculpt contains whey protein isolate, which is a byproduct of cheese, it is fine for a Lacto-Ovo Vegetarian.


Why isn’t Sculpt white or taste like the other vanilla protein powders?

Our perception of taste is that we think that artificial flavors are the real taste of the things we eat. If you’ve ever had a watermelon or grape candy and then tried an actual piece of watermelon or some grapes they don’t taste anything alike, nor is the color the same. What color is a vanilla bean or the vanilla bean extract you use in baked goods? Vanilla beans are brown not white.

Sculpt contains all natural flavors, sweeteners and natural color.


Can I add milk (including cow, almond, soy or rice) or fruit juice to Sculpt?

You can but please remember when you do this you are adding extra calories.  If you add skim milk, you are going to be adding another 90-100 calories so you would have approx. 180-190 calories in your shake. Adding strawberries is another 5 calories per berry and ½ of a banana is approx. another 70 calories. If you do this you are making a meal replacement smoothie that should be used to replace a meal or snack. We will have recipes to assist you.


Why is using Nourish better than juicing?

Juicing is great but it is also very expensive, messy and can take up a lot of room in your refrigerator. Nourish contains 29 different high quality vegetables, fruits and superfoods, besides the added flavonoids and fiber. The juice from juicing has no fiber (that’s the mess you are throwing away). Suggested ORAC score for optimal health is 3000-5000 units per-day and each serving of Nourish is approx. 4000 units.

ORAC stands for Oxygen Radical Absorption Capacity, which is the method of measuring antioxidant capacity of different foods. The higher the ORAC score the more efficiently it will neutralize the free radicals and prevent or slow down the aging process.